You set your own password — we never see it, and we don't choose one for you.

During first sign-in

Setting your password is part of the onboarding sequence the first time you sign in. The full walkthrough is on First sign-in — Step 5 is the password screen.

In short: after you verify your email with a 6-digit code, you're asked to type a new password (twice, to confirm), and that's it.

Password requirements

The exact requirements are shown on the password screen as you type, but typical rules are:

• A minimum length (the screen states the exact number).
• A mix of upper-case and lower-case letters, digits, and at least one symbol.
• Different from passwords you've used recently on this account.

The strength indicator turns green when your choice satisfies every rule. If you'd prefer not to invent a password yourself, a password manager will generate one that meets every rule automatically — every modern browser has one built in, and standalone apps like 1Password and Bitwarden work too.

I forgot my password

You can reset it yourself at any time. The flow is the same as the email-verification step from onboarding:

1. Go to portal.dmu.gr and enter your email address as usual.
2. On the password screen, click Forgot password below the password field.
3. We email a 6-digit verification code to your address.
4. Enter the code on the next screen, then choose a new password and confirm it.
5. You're signed in.

The verification code is single-use and short-lived (a few minutes). If you don't see it, check spam, then hit Resend — a new code invalidates the previous one, so use the most recent.

I never received the code

• Check spam / junk. Verification codes are the most commonly spam-filtered email we send.
• Wait a minute, then click "Resend".
• Confirm the email address. If you typed it wrong on the email-address screen, the code went to the wrong inbox. Go back and re-enter it.
• Still nothing? Reach out — we can re-trigger the code or reset the account from our side.

What we can't do

We don't have access to your password. If you forget it, the self-serve reset above is the only path. We can't email it to you, read it back, or unlock the account without resetting.

For the same reason: don't email us your password if something goes wrong. We don't need it — we'd reset it instead.