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icon: receipt
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# Receipts & Records

Where to find every invoice we've ever issued to you, how to
download them, and how our records line up with what you need
to file with the tax authority.

## Where past invoices live

The **Invoices** menu item shows your complete invoice
history — every invoice we've issued to your company, newest
at the top. Each row shows the invoice number, description,
status, and total.

The list is **scoped to your company**: you see your own
invoices, not those of any other customer.

Older invoices are kept indefinitely. They don't roll off
after a year or get archived behind any extra clicks — open
the list and they're all there.

## Filtering and finding

The list page has search and sort controls in the header.
Useful searches:

- **By invoice number** — paste it from your records and the
  matching row jumps to the top.
- **By date range** — useful at year-end when you're putting
  together what you paid us across the financial year.
- **By status** — narrow to *Paid* if you're reconciling, to
  *Sent* / *partially paid* if you're checking what's still
  outstanding.

## Downloading the PDF

For invoices issued from July 2024 onwards (invoice number
≥ 474), the invoice view has a **Download PDF** button in the
top-right. Clicking it pulls the official PDF from **Elorus**,
our invoicing platform — same document we'd email you, with
the same legal weight.

The PDF is the canonical version for your records. The
in-portal HTML view is a convenience but the PDF is what we
recommend keeping.

For invoices before July 2024 there's no in-portal PDF
download. If you need a copy of an older invoice, reply to any
recent email thread with the invoice number and we'll send the
PDF.

## What "AADE Published" means

Every invoice we issue is filed with **AADE** — the Greek tax
authority — as part of the **MyDATA** electronic-bookkeeping
system. The invoice's status reflects this:

- An invoice with **AADE Published** has been filed with the
  tax authority. The unique MARK code (a Greek tax compliance
  identifier) is printed on the document.
- An invoice without that status is in draft on our side and
  hasn't been filed yet — you wouldn't normally see one of
  these from your account.

For Greek customers, this means you **don't have to file the
invoice yourself with AADE** — it's already there from our
side. The invoice you receive is for your records and for your
accountant.

## VAT details

Every invoice shows the VAT rate applied (24% for Greek
customers, 0% with reverse-charge for EU customers who provided
a valid VAT number, etc.). The bottom of the invoice splits the
total into:

- **Subtotal** (before VAT).
- **VAT amount** at the applicable rate.
- **Grand total** (what was charged).

If you ever need a different VAT treatment going forward (e.g.
you've registered an EU VAT number after we issued earlier
invoices to you), tell us — we update your customer record so
future invoices reflect the new treatment. We can't retroactively
re-issue past invoices except in narrow tax-compliance cases.

## I need an invoice for something I bought through the marketplace

Marketplace purchases (Stripe one-offs) generate an invoice
the same way as any other charge — it appears in the
**Invoices** list once the payment clears and we've issued the
document. Stripe also sends you its own email receipt; that's
not an official invoice, just a payment confirmation.

## Annual / year-end summaries

If your accountant wants a single summary of what your company
paid us in a given tax year — total, broken down by service —
ask. We can produce one from Elorus and email it as a CSV or
PDF, separate from the individual invoices.
