---
icon: file-text
---

# Reading Your Proposal

Once we've agreed the brief, we send you a proposal. It's the
document that turns "here's what we'll do" into "here's what
it'll cost, when, and on what terms."

## What lands in your inbox

You'll receive an email from your point of contact at DMU with:

- A short note recapping the scope.
- A breakdown of the costs.
- A **link** to the proposal in the portal:
  `https://portal.dmu.gr/proposal/`
- A **code** to view it — a short identifier like
  `6a214a168f1b6`.

The link and code are split on purpose. The link opens a page
where you enter the code; this lets you preview the proposal
even before you've set up your portal account.

You can also view the same proposal after signing in to the
portal — see [Finding your proposal](../proposal-acceptance/finding-your-proposal).

## What the proposal contains

Every proposal is laid out the same way:

- **Scope.** Categories that group the services we'll provide.
  Each category has a short explanation of what it covers.
- **Line items.** Description, quantity, unit price, VAT, total.
  Costs are split by frequency:
  - **One-off** — e.g. building a website (paid once).
  - **Annual** — e.g. hosting (paid per year).
  - **Monthly** — e.g. maintenance subscriptions.
  - **Variable** — e.g. a domain name, where price depends on
    the TLD you pick.
- **Terms of cooperation.** Payment schedule, delivery
  expectations, intellectual-property handling, what each side
  commits to.
- **Bank account details.** Where to pay once you've accepted.
  See [Payment](../payment) for the full flow.

## What the prices include

Cost lines on the proposal are shown **before VAT** with VAT
calculated separately. The total at the bottom is the all-in
figure you'll be invoiced.

Greek customers pay 24% VAT. EU customers may be exempt under
the reverse-charge mechanism if they provide a valid VAT
number; we configure this on your customer account before
issuing the invoice.

## What's not in the proposal

- **A signature field on paper.** You sign electronically in
  the portal — see [Accepting](../proposal-acceptance/accepting).
- **A pricing surprise later.** The line items are what we
  invoice. If something genuinely outside the original scope
  comes up during the project (e.g. you ask for a new feature),
  we write a separate proposal for that piece.
- **A long contract.** The "terms of cooperation" section is
  short and plain-language. Read it.

## What to do next

- **Happy with it?** Go to
  [Questions & revisions](questions-and-revisions) to confirm
  by email, then [Accepting](../proposal-acceptance/accepting)
  to formally accept in the portal.
- **Want changes?** [Questions & revisions](questions-and-revisions)
  covers the reply-by-email flow.
- **Have an account already?**
  [Finding your proposal](../proposal-acceptance/finding-your-proposal)
  shows you the in-portal view.